Frequently asked questions
What does FirmTrove cost?
Pro: €29 a month excluding VAT. Start with 5,000 rows, adding 2,500 each consecutive paid month, up to 25,000 per calendar month. Pro Year: €290 excluding VAT paid upfront, with 25,000 per calendar month from day one.
What uses my allowance?
CSV, REST and MCP share one allowance. Every exported CSV row counts; REST and MCP count a company ID once per calendar month. Searching, filtering and viewing records in the browser use no rows. The full rules are in the terms.
Can I cancel?
Stop renewal from your account. Access lasts until the end of the paid month or paid year. You then return to Free. There is no automatic refund for the remaining period.
What happens when my subscription ends?
A new consecutive monthly subscription starts again at 5,000 rows. Annual subscriptions have 25,000 rows per calendar month from the start.